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How to manage Complaints?

1. Add Complain

To add complain, go to Front Office > Complain then select Complain Type, Source, Complain By, Phone, Date, Description, Action Taken and Assigned, Note and Attach Document and then click on Save button.

You can view this added complain in the Complain List on the right side of this page.

2. View Complain

To view complain click on View icon present at Action column in the complain list, at click of this icon Details modal will be open.

3. Edit/Delete Complain

To edit complain click on Edit icon and to delete complain click on Delete icon present in complain list.

Updated on June 20, 2024

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