To comment on an incident, first you need to check whether the settings for comments for the students as well as the parents are enabled or disabled.
Go to the Behaviour Records > Setting.
If you check both checkbox, so that student and his parent will be able to comment on related incident.
Then click the save button to save setting.
To comment on the student’s incident, go to the student information page and click on student details.
Select the class and section of the student for whom you want to leave a comment about his incident and click the search button.
Now, click on the name of the student whose profile you want to view.
Then click on student behaviour tab.
In the incident of student behaviour list showing in the student profile, you can see all the details showing in this table, and now in the action column, you can see the comment option available.
When you click on the comment icon, a comments modal will appear.
Now, write the comment related to the incident and click on the send button, which is showing on the right side, and the comment will be sent to the student / parent and comment will shown on comment box.
If you want to check the comment that you sent, you have to go to the student login in your school.
Go to My Profile > Student Behaviour, in the Action column you can check Comments and Add Comments.
Students can now leave a comments on an incident, simply type the comment in the comment box and click the send button on the right side, the student’s comment will be successfully sent and comment will show on comment box.
Note: The same procedure can be followed for parents as described above for students.